After installing HIDE BBCode 2.1.0, the registration function on the XenForo forum is not working.

[sefora]

After purchasing HIDE BBCode 2.1.0, I entered my XenForo license and website URL, bbs.you2fu.com. I then uploaded **XenConcept-HideBBCode-2.1.0.zip** to the server. Now, the HIDE function is working correctly, but my forum cannot communicate with the server. The error log in the admin panel shows the following:

- **Bounce connection error: cannot read - connection closed?**
Today 10:28 AM src/vendor/laminas/laminas-mail/src/Protocol/Imap.php:123

- **Template error: [E_USER_WARNING] Macro public:xc_hide_bbcode_editor_dialog_hide_macros:media is unknown**
Today 10:28 AM src/XF/Template/Templater.php:749

ChatGPT suggested that I may need to check the plugin compatibility: ensure that the XenConcept-HideBBCode plugin version is compatible with your XenForo version. If there is a newer version, consider upgrading the plugin.

I would like to know what I should do next.

 

[sefora]

I think I know the reason now.
I didn’t enter the full XenForo license information when purchasing and downloading, and now the forum registration isn’t working. However, I can’t reach you. What should I do next?